Terms of Service

Last updated May 2026

Agreement

By creating an account or using Pencilled, you agree to these terms. If you don’t agree, please don’t use the app.

Your account

You’re responsible for the accuracy of the information you provide and for keeping your password safe. You must be at least 16 years old to use Pencilled.

Your content

You own the bookings, clients, attachments and other content you put into Pencilled. You grant us a limited licence to store and process that content only so we can run the service for you, for example, syncing across your devices.

Acceptable use

Don’t upload anything illegal or that infringes others’ rights.

Don’t try to break, reverse-engineer or abuse the service.

Don’t use Pencilled to send spam or unsolicited messages.

Pencilled Pro subscriptions

Certain features require a Pencilled Pro subscription. Subscriptions are available as auto-renewing monthly or annual purchases through the Apple App Store or Google Play Store.

Payment will be charged to your store account at confirmation of purchase. Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing period. Your account may be charged for renewal within 24 hours before the end of the current period.

You can manage or cancel your subscription through your Apple App Store or Google Play account settings. Refunds are handled according to the policies of the store through which the subscription was purchased.

Subscriptions purchased through the Apple App Store or Google Play Store are also subject to the applicable store terms and conditions.

Calendar sync

Pencilled only reads and writes calendar entries you authorise. You can revoke access at any time in Settings or in your device permissions.

Service availability

We work hard to keep Pencilled running, but we don’t guarantee the service will be uninterrupted or error-free. The app is provided “as is”. We don’t accept liability for indirect or consequential losses, and our total liability to you is limited to the amount you paid for the service in the 12 months before the issue.

Termination

You can stop using Pencilled at any time and delete your account through the app or account portal where available. We may suspend or end your access if you breach these terms or if we’re required to by law.

Changes

We may update these terms occasionally. If a change is material, we’ll let you know in-app. Continuing to use Pencilled after a change means you accept the new terms.

Governing law

These terms are governed by the laws of England and Wales, and any disputes will be handled by the courts of England and Wales, without prejudice to mandatory consumer rights in your country of residence.

Questions? Email support@pencilledapp.com.```